Publications

Regulations and Guidelines

Title I Technical Assistance Manual (Employment Provisions)
Title II Technical Assistance Manual (State & Local Government Provisions)
Title III Technical Assistance Manual (Public Accommodations Provisions)
ADA Accessiblity Guidelines (Enforceable ADAAG)
ADA/ABA Accessibility Guidelines Guidelines (2004 ADAAG)
Section 508 Guidelines (Guide to Accessible Information Technology Standards)

Complaint Forms

Filing a Title I Complaint (Employment Discrimination)
Filing a Title II Complaint (State & Local Government Discrimination)
Filing a Title III Complaint (Public Accomodation Discrimination)

General ADA Information

ADA Questions and Answers.

A Guide to Disability Rights Laws.

Employment

A Guide for People with Disabilities Seeking Employment. (pamphlet)

Places of Public Accommodation (Title III)

Title III Highlights

ADA Tax Incentive Packet for Businesses

ADA Guide for Small Businesses (HTML)
ADA Guide for Small Businesses (PDF)

ADA Business Briefs

Communicating with People Who are Deaf or Hard of Hearing in Hospital Settings (HTML)

Communicating with Guests Who are Deaf or Hard of Hearing in Hotels, Motels, and Other Places of Transient Lodging (HTML)

Restriping Parking Lots (HTML)
Restriping Parking Lots (PDF)

Checklist for Readily Achievable Barrier Removal

Service Animals (HTML)
Service Animals (PDF)

Assistance at Gas Stations (HTML)
Assistance at Gas Stations (PDF)

Ten Common Mistakes of Small Business (Video)

Questions and Answers: the ADA and Persons with HIV/AIDS.

Hospitality and Lodging

Common ADA Problems at Newly Constructed Lodging Facilities (HTML)
Common ADA Problems at Newly Constructed Lodging Facilities (PDF)

Five Steps To Make New Lodging Facilities Comply (HTML)
Five Steps To Make New Lodging Facilities Comply (PDF)

Americans with Disabilities Act Checklist for New Lodging Facilities.

Serving Lodging Guests Who Are Blind or Who Have Low Vision (HTML)
Serving Lodging Guests Who Are Blind or Who Have Low Vision (PDF)

Communicating with Guests Who are Deaf or Hard of Hearing in Hotels, Motels, and Other Places of Transient Lodging (HTML)

Child Care Centers

Commonly Asked Questions About Child Care Centers and the ADA

State & Local Governments (Title II)

Title II Highlights

ADA Guide for Small Towns.(HTML)
ADA Guide for Small Towns (PDF)

The ADA and City Governments: Common Problems.(HTML)
The ADA and City Governments: Common Problems (PDF)

ADA Checklist for Polling Places.

Emergency Preparedness

An ADA Guide for Local Governments: Making Community Emergency Preparedness and Response Programs Accessible to People with Disabilities. (HTML)
An ADA Guide for Local Governments: Making Community Emergency Preparednes and Response Programs Accessible to People with Disabilities. (PDF)

Access for 9-1-1 and Telephone Emergency Services.(HTML)
Access for 9-1-1 and Telephone Emergency Services (PDF)

Law Enforcement

The ADA & Hiring Police Officers (HTML)
The ADA & Hiring Police Officers (PDF)

Communicating with People Who Are Deaf or Hard of Hearing: ADA Guide for Law Enforcement Officers (HTML)
Communicating with People Who Are Deaf or Hard of Hearing: ADA Guide for Law Enforcement Officers (PDF)

Model Policy for Law Enforcement on Communicating with People Who Are Deaf or Hard of Hearing

Stadiums

Accessible Stadiums (Text)
Accessible Stadiums (PDF)

Web Accessibility

Acessibility of State and Local Government Websites to People with Disabilities
(HTML)
Accessibility of State and Local Government Websites to People with Disabilities (PDF)

Physical Access

Parking

Restriping Parking Lots (HTML)
Restriping Parking Lots (PDF)

Barrier Removal and Van-Accessible Parking (HTML)
Barrier Removal and Van-Accessible Parking (PDF)

New Construction

Common ADA Errors and Omissions in New Construction and Alterations.(HTML)
Common ADA Errors and Omissions in New Construction and Alterations (PDF)